NIA Goa

Goa Police Cyber Crime Cell

Officer sign in

Lost money online? Call. Someone will answer, in your language.

The Goa Police cyber crime helpline is answered by NIA, an AI call-taker that listens calmly, records your complaint, and hands you to an officer whenever you need one.

Cyber crime helpline, Goa+91 80 6549 5727

Money just left your account? Also call the national helpline 1930 or report at cybercrime.gov.in right away. If anyone is in danger, dial 112.

Live call +91 98765 43210
Hindi

    Complaint registration

    Crime type
    Awaiting answer
    Amount lost
    Awaiting answer
    Mobile linked to UPI
    Awaiting answer
    Caller's language
    Awaiting answer
    Take over the call

    Speak the way you speak at home

    NIA switches the moment you do. Mixing languages is fine.

    • हिन्दीHindi
    • कोंकणीKonkani
    • मराठीMarathi
    • EnglishEnglish
    • ಕನ್ನಡKannada
    • தமிழ்Tamil
    • മലയാളംMalayalam
    • ગુજરાતીGujarati
    • বাংলাBengali
    • ਪੰਜਾਬੀPunjabi
    • ଓଡ଼ିଆOdia

    What happens when you call

    1. 1

      Answered at the first ring

      NIA picks up every call, day or night, and greets the caller on behalf of Goa Police. No queue, no IVR menus.

    2. 2

      Spoken to in their own language

      The caller can speak any of the languages below, or switch mid-sentence. NIA follows, and the transcript stays in their words.

    3. 3

      Calm questions, complete facts

      NIA reassures first, then asks only what the case needs: amounts, transaction IDs, the suspect's number or UPI handle, where it happened.

    4. 4

      Officers see everything live

      The control room watches the transcript and the complaint fill in as the caller talks, and can correct any answer on the spot.

    5. 5

      One click to take over

      When a case needs a human, an officer takes the call from the dashboard and speaks to the caller directly from the browser.

    6. 6

      A complaint ready to register

      When the call ends, the full form is drafted from the transcript, even for calls an officer finished, ready to review and register.

    Built for police work

    • NIA never asks for OTPs or PINs

      If a caller starts reading one out, NIA stops them. Anyone asking for an OTP in the name of police is a fraudster.

    • Officers stay in control

      Every call is visible live. Officer corrections always override the AI, and only authorised staff can sign in.

    • Call data stays with Goa Police

      Transcripts and complaints are stored on the department's own server. AI requests are sent with retention turned off.

    • Every action is recorded

      Take-overs, edits, hang-ups and registrations are written to an audit log with the officer's name.